Effective Date: September 5, 2023
1. Returns and Refunds:
At RunSSL.com, we strive to provide top-quality SSL certificates and value your satisfaction. We offer a money-back guarantee for SSL certificates to ensure your confidence in our products. However, please note that other services such as CodeGuard, SiteLock, TrustedSite, and SSL installation services are non-refundable. Refunds are not offered for these services unless there is a documented error on our part.
2. Eligibility for SSL Certificate Refunds:
We offer a 25-day money-back guarantee on SSL certificates from the date of purchase. To be eligible for a refund on your SSL certificate, please ensure the following:
The request for a refund is made within 25 days from the date of purchase.
There is no misuse, abuse, or violations of our terms and conditions associated with the SSL certificate.
3. Requesting an SSL Certificate Refund:
To initiate an SSL certificate refund request, please contact our customer support team here. Provide your order number and details explaining the reason for your refund request. Our team will review your request promptly.
4. Refund Process for SSL Certificates:
Upon approval of your SSL certificate refund request, we will process the refund, and a credit will be applied to your original method of payment. The time it takes for the refund to be reflected in your account may vary depending on your financial institution.
5. Contact Us:
If you have any questions or concerns about our return and refund policy, please do not hesitate to contact us here. Our dedicated customer support team is here to assist you.
6. Policy Changes:
We reserve the right to modify or update our return and refund policy at any time. Any changes to the policy will be posted on our website, and the effective date will be updated accordingly. It is your responsibility to review the policy periodically for any changes.
7. Acceptance of Terms:
By making a purchase through RunSSL.com, you acknowledge that you have read, understood, and agreed to our return and refund policy, including the non-refundable nature of other services.
